FAQ

What does Limited Edition mean?
Limited Edition means that there will only be a certain number of prints produced for each artwork. Ours are limited editions of 50. After the edition completely sells out, there will never be another reprint produced of that particular artwork. Each piece is meticulously crafted to ensure the highest quality and exclusivity.

Are there multiple sizes to choose from?
Yes. Our Limited Edition works come in four different sizes and are customizable for clients looking for a large custom piece.

Does the artist sign and number his work?
Yes. Each artwork is hand signed and numbered in the bottom right hand corner.

CARE AND HANDLING

How do I clean my artwork?
Although we use the finest materials in the industry to mount your photograph, it is not immune to scratching. Please be mindful to always treat your artwork with care.

For regular maintenance of your artwork, we recommend using a microfiber cleaning cloth. Be sure to remove any tags from the cloth first in order to avoid scratching the surface of your photograph. Should dust or residue build up, our recommendation is to use either Brillianize or an eyeglass cleaner for resin lens' with your microfiber cloth. NEVER use any ammonia or alcohol based cleaner or paper towels. The recommended cleaners have a glossing agent in them that helps reduce dust and fingerprinting. Strong cleaners will statically charge the Acrylic and attract dust and need more cleanings.

How do I light my artwork?
Lighting your image properly is always recommended for day/night enjoyment depending on the set up of the home or office. The proper degree of lighting will depend on the distance of the light fixture from the artwork. While several light bulbs can sufficiently light your image, we use Soraa MR16 LED bulbs for the best results. It is best to seek the advice of an electrician or lighting professional to ensure the proper balance of light and presentation of your art.


How do I hang my artwork?
Your artwork has been shipped with the appropriate hanging equipment. We use the French cleat method which allows you to mount the hardware directly to the wall using dry wall anchors with the cleat facing out at the 45 degree cut. The artwork then has a lip on the back of the frame located at the top which allows you to slide the artwork onto the cleat until fastened securely. Double check to make sure it is evenly placed on the cleat and the piece doesn’t move at all on the wall.

SHIPPING & DELIVERY

Do you ship internationally?
Absolutely! We ship all over the world.

Note: Please bear in mind we may decline to ship to certain destinations, such as countries subject to embargoes, sanctions, war, or other restrictions.

Is my artwork insured?
Yes. We ensure full coverage for all of our shipments in case of any damages that may occur during transit. In case of this unfortunate accident, we will replace or repair any damages that occur during transit from our printing facility to your destination.

Note: If the artwork arrives damaged please contact us within 24 hours of delivery and provide photos for us to investigate so that we may get a replacement into production for you right away.

How long does it take for my order to arrive after purchasing?
Upon order, we allow each artwork to take anywhere from 3 to 6 weeks until production is complete. This time frame is not a guarantee across all mediums. Each order and the overall production duration could vary depending on the size of the project and how many orders are ahead of yours.

Can I cancel my Limited Edition artwork?

All works are custom orders. Production of the purchased piece begins immediately after purchase, and shipment will occur as soon as possible after production is complete. As a result, the work(s) cannot be cancelled, returned or refunded at any time. Due to our shipping and production timeline, produced & shipped work(s) are non-cancellable, non-returnable, non-exchangeable and non-refundable.